August 2025

Stay informed about the latest updates, features, and improvements to Komo Engagement OS.

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August 29, 2025

Localized built-in text

You can now translate standard text in Memory Challenge and Live Trivia cards into Spanish and Portuguese. This helps you localize experiences for broader audiences.

Quick survey resends

A new action in the survey recipients table lets you quickly resend communications. This helps you boost response rates with less effort.

Advocacy score insights

We added an “Advocacy Score” option to Opinion Scale questions, complete with analytics. This makes it easier to measure brand loyalty and sentiment.

Direct survey links

You can now open and preview surveys directly from the survey table via a new “Link” column. This saves you clicks when managing surveys.

Fixed: Prize filter rules

You can now correctly select “is set” and “is not set” options in prize filter rules.

Fixed: Text colors

Text color settings now apply correctly to lobby, scratch, and result screens.

Fixed: Game layouts

Layouts for scratch and watch & win are now consistent between the admin editor and the front-end view.

Fixed: HTML card ratios

Aspect ratio settings now apply correctly in both the front-end and editor preview for HTML cards.

Fixed: Hub validation

Hubs now check the site cache first when validating existence, improving accuracy and performance.

Fixed: Survey triggers

Survey workflow trigger filters now work as expected to ensure your automation runs correctly.

Fixed: Table pagination

Table pagination controls in the portal are now properly aligned.

Fixed: Empty state images

We corrected broken images that were appearing on empty state screens in the portal.

Fixed: Thuzi environment settings

The Thuzi workflow environment selection no longer reverts from production to staging after saving.

Consistent swiper colors

Swiper result screens now inherit modal colors to ensure a consistent design across your card.

Better image management

We fixed drag overlay behavior and enabled moving multiple files at once in the workspace.

Enhanced workspace organization

A new folder structure and select image button make managing your workspace images much easier.

Updated Mailchimp flow

The connection flow now uses the “id” callback page for a smoother integration process.

Custom badge notifications

You can now customize badge toast notifications to better personalize the user achievement experience.

UGC accent colors

Card shell customization now includes an accent color option, which applies to the UGC upload outline and icon.

Restrict email updates

A new setting allows you to prevent users from updating their email addresses in forms.

Toggle swiper scores

You can now toggle the result score display (“You got X out of X”) on or off in Swiper cards.

Styled instant win forms

Extra data forms within instant win cards can now be styled to match your campaign’s look and feel.

Automated workflow cloning

Workflows now automatically clone when you copy cards, surveys, or hubs within the same workspace.

AI brand guidelines

You are now prompted to complete brand guidelines before generating content, ensuring AI outputs match your style.

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August 5, 2025

Major Feature Release

Workspace brand guidelines

You can now define brand guidelines at the workspace level. Kai uses this information to generate content that better reflects your brand’s identity.

Rich text profile descriptions

The profile description field now supports HTML editing. This allows for rich formatting like bold text, font sizing, and hyperlinks.

Default site timezones

You can now define a default timezone for your site. This supports more accurate timing across all your features.

API domain security

You can now set which domains are permitted to access the new public API for Photo Frame and Meme Generator content.

Timezone aware countdowns

Countdown timers can now be set to specific timezones, ensuring accurate timing for users in different regions.

Precise competition closures

Competition end times can now be set using specific timezones, giving you precise control over campaign deadlines.

Loyalty toast notifications

Loyalty campaigns can now trigger on-screen toast notifications. This gives users real-time feedback when they complete loyalty actions.

Loyalty tier gating

You can now restrict access to specific data capture forms based on a user’s loyalty tier.

Points as prizes

You can now award loyalty points directly as a prize outcome within the card builder.

Public UGC API

You can now retrieve approved user-generated Photo Frame and Meme Generator items using a public API.

Cleaner card UI

You can now choose to hide the gameplay status indicator from cards for a cleaner, less cluttered interface.

Enhance text with AI

You can now use the Enhance Text feature to improve content in HTML and email fields, directly inside the editor.

Shuffle swiper options

Swiper now supports randomly shuffling the order of options to keep each play-through fresh.

Visual tag chips

Tag-related workflow steps now show visible chips. This provides better clarity and makes editing easier.

Predictor slider suffixes

You can now add unit suffixes to predictor slider questions to provide clearer context for user input.

New opinion scale field

A new Opinion Scale field is now available, letting users give feedback using a customizable, pre-defined scale.

Coupon error feedback

Users now get clear error messaging if they enter an invalid shared barcode.

Clearer code uploads

We improved the language in the upload modal to better explain the expected column headers.

Invalid variable alerts

Invalid variables are now highlighted with clear visual indicators in the email editor.

Fixed: Precise search

Search now treats full queries as a single term. This improves result accuracy and better matches your expectations.

Fixed: Quiz capture warnings

A warning now appears if no quiz results are linked to data capture steps to prevent lost data.

Fixed: Avatar selection

The selected avatar now uses the drawer text color, making it easier to see which option is active.

Fixed: Analytics formatting

We resolved issues where some funnel analytics numbers were not formatting correctly.

Fixed: Cloned data sources

You can now edit or delete data sources from cloned screens with data feeds as expected.

Fixed: Workflow previews

Workflow steps with long, unbroken text (like URLs) now wrap correctly in the preview pane.

Fixed: Radio button colors

Radio button colors now render correctly across all theme combinations.

Fixed: Text area resizing

Text input fields with multiple lines now expand automatically as users type.

Kai access button

The Kai button is now more prominently placed in the main portal header for easier access.

Kai now for everyone

Kai, your AI assistant for card building and creative generation, is now live for all customers across the platform.

Fixed: Entry condition text

Hub entry condition descriptions now update immediately as expected.

Fixed: Email validation

Forms now correctly validate email addresses that use numeric domains.

Fixed: Narrowcast scrollbars

We removed unnecessary scrollbars that were appearing on some narrowcast device displays.

Fixed: Profile icons

We fixed an issue where duplicate profile icons would appear in the portal editor.

Fixed: Coupon workflow scope

Workflow steps for distributing coupons now correctly follow their assigned hub context.

Fixed: Form text alignment

Text alignment settings are now properly applied to HTML fields in Forms.

Subscription event variables

Workflow and event variables now include a contact’s subscription settings, allowing for more targeted communications.

Richer prize data

Workflow events for PrizeAwarded now include more detailed prize data for use in downstream logic or integrations.

Fixed: Transparent QR codes

QR codes with transparent backgrounds now render correctly across all browsers and devices.

Fixed: Meme test images

Custom images now display correctly during testing, replacing the placeholder images.

Fixed: Portal page load

We fixed a bug that caused card pages to fail when opening in the portal.

Fixed: Spin to Win styling

Spin to Win cards now apply your configured styling settings correctly.

Fixed: Spin to Win cloning

Cloned Spin to Win cards now retain their settings when copied to another hub.

Fixed: Embedded layouts

We removed excess spacing on embedded card covers to ensure a tighter, cleaner layout.

Fixed: Contact merging

Merging contacts by email now correctly retains all associated data, including orphaned fields.

Fixed: Hovercard scrolling

Hovercards with long lists of loyalty sources now scroll properly within the view.